We want you to be 100% satisfied with your purchase. ShedRain has earned and maintained a reputation in the umbrella and outerwear industry for quality, service, styling and innovation for 75 years and GOGO will be no different. We use the finest components in the construction of our gear. All aspects of our products are designed to provide maximum protection from the rain and sun and everywhere in-between so that our customers have only the best experience.

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Please send to:

GOGO Customer Service

Attn: Returns

8303 NE Lombard St.

Portland, OR 97220

For returns and exchanges on items purchased through GOGOgetoutside.com, please mail the item(s) to:

Please note that any returns or exchanges must be returned to us within 60 days of receipt and in brand new, re-sellable condition for a refund.

Once we receive and inspect the umbrella(s), the credit back to the card used to purchase the items will be issued, minus any shipping charges. For questions, email us here.

Thank you for being a GoGo customer!